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Homeless Outreach and Prevention

Support and resources for those facing housing insecurity in Cranbrook.

We serve people of all ages in Cranbrook who are facing homelessness, are at-risk of homelessness or are in unstable housing situations (i.e. couch-surfing).

    Reasons people may become homeless or be at-risk of becoming homeless:
    • Personal or family crisis
    • Leaving abusive relationships
    • Being a youth in unsafe conditions
    • Loss of income
    • Increasing housing costs
    • Lack of housing availability
    • Major life change
    • Leaving the health or corrections systems
    What We Do
    • Provide services to singles, couples and families in Cranbrook
    • Provide information about housing and renting, including tenant and landlord rights
    • Connect people to suitable, safe and affordable housing, when available
    • Connect street-involved, marginalized, transient and vulnerable people to services
    • Help with housing applications
    • Make referrals to services or connect with other service providers
    • Advocate for individuals’ housing needs
    • Advocate for the community’s housing needs more broadly
    • Provide short-term rental subsidies or one-time assistance to help people overcome challenges
    • Work with other agencies to help people best utilize their support system
    What We DON'T Do
    • Provide housing
    • Help home owners
    • Provide subsidies to those who already have subsidized housing
    • Be a person’s source of income
    • Provide long-term support that encourages dependency on our limited resources

    STEP 1: Gather the Required Documents

    • Birth Certificates: for all family members that will live with you.
    • Proof of Rent: A current rent receipt OR Rent increase OR copy of your tenancy/lease agreement that show your address and rent amount.
    • Confirmation of Income: 60-day bank statement OR Income statement (if receiving PWD or IA) OR proof of current income (3 back-to-back pay stubs)
    • Three good rental OR character references
    • A copy of your eviction notice (if applicable)

    Step 2: Call to Book an Appointment

    Leave a message on our voicemail and we will call you back with an appointment time.

    778-517-5355

    Print this information: HPP/HOP Flyer Jan 2026

    Low Income Housing options for Families:

    • BC HOUSING
    • SONYA’S/ HAVEN GARDEN (managed by CMHA)
    • AQUANTTANAM HOUSING

    Low Income Housing for Seniors and those with disabilities:

    • BAKER GARDENS (managed by CMHA)
    • MOUNTAIN VIEW (managed by CMHA)
    • SCOTT’S VILLA
    • AQUANTTANAM HOUSING

    Lower than Market Rental Units:

    • PETER JOHNSON COMPLEX (managed by CMHA)

    Housing for Women Seeking Safety:

    • HAVEN GARDENS

    Rental Assistance for Working Families:

    • RENTAL ASSISTANCE PROGRAM (RAP)

    Rental Assistance for Seniors:

    • SHELTER AID for ELDERLY RENTERS (S.A.F.E.R)

    Contact Us

    [email protected] | 778-517-5355

    We are located in the CCS Hub at 209a 16th Ave N, Cranbrook, BC

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