Agency Overview



Enhancing the well-being of the diverse people of our region.


A recognized leader in providing a wide spectrum of services that support individuals and families.


  • Inclusion
  • Collaboration
  • Transparency


  • Achieve a three-year accreditation
  • Meet or exceed occupational health and safety standards
  • Reduce uncertainty with Community Connections Society operations
  • Balance the 2020/2021 budgets

About Us

Community Connections Society of Southeast BC (CCS) is a non-profit charitable organization that provides programs and services to Cranbrook and the East Kootenay Region.  Since incorporation in 1982, CCS has provided integrated, accessible social services to individuals and families throughout the East Kootenay Region.  To respond to community needs we deliver quality services both directly and through community partnerships.  Originally a women’s collective (Cranbrook Women’s Resource Society) formed to provide safe harbor to women fleeing domestic violence: the agency has grown considerably over the years and has taken in new programs in response to emerging local needs.

CCS manages two hubs of services: Kootenay Child Development Center (KCDC) and Cranbrook Family Connections (CFC).  Both hubs are a combination of programs that are managed by CCS and programs/services that our community partners manage, but with whom we share that space and the same philosophy of collaborative service delivery.

Cranbrook Family Connections (CFC)

CFC is a hub of services created in 2007 with the following agencies/programs co-locating into one location: Bellies to Babies Pregnancy Outreach, ANKORS, Options for Sexual Health, Community Action Program for Children, and a variety of Early Childhood Development programs.  In June 2014 CFC moved into a new location and expanded to include Community Connections Administrative office, Cranbrook Women’s Resource Center, Traveling Poverty Advocate Program, Homeless Outreach & Homeless Prevention Program, Better at Home Senior Program, Kootenay Brain Injury Association and IHA Health Outreach Nurse.

CFC has become a successful central community access point for support and education, early childhood development, youth development and health promotion and awareness.  It is also an important center of support for youth who access this building for a variety of sexual health information: middle school students are toured through the center every school term.

Kootenay Child Development Center (KCDC)

KCDC opened, with significant community celebration, in April 2012, after 3 years of focused fund-raising, planning and construction.  A 14,000 square foot co-location of child health and development services, the KCDC is in an easily accessible downtown lot.  Services benefit families through increased coordination, efficient referrals and availability of tele-health for follow-up appointments with specialists.  As well, services providers benefit from easier and more efficient case conferencing and referrals and will also be able to participate in training.  Services include 4 pediatricians, East Kootenay Supported Child Development Program, Child Care Resource and Referral Program, East Kootenay Infant Development Program, East Kootenay Friends of Children, and an extensive toy and resource lending library.  The center is also home to the East Kootenay Early Years Program.  Visiting Office space is available and as well the center also hosts the Interior Health Children’s Assessment Network clinics several times a year.

CCS currently employs approximately 105 part-time and full-time staff to run their programs throughout the region.

CCS also sponsors and provides administrative support to the Cranbrook Food Action Committee and the Early Childhood Development Committee.

CCS currently has multiple sources of funding, the highest percentage of which comes from provincial and federal government sources.  CCS matches programming with the priorities of funders while at the same time meeting community need.

Community Connections Society of Southeast BC (CCS) Statement of Reconciliation


The Truth and Reconciliation Commission of Canada was created by the Indian Residential Schools Settlement Agreement. Over six years the Commission traveled the country and heard from Aboriginal people the impact Residential schools had on their lives and their communities. The Commission culminated its efforts with a report outlining 94 calls to action. This document outlines the commitments of the Community Connections Society of Southeast BC (CCS) in working towards reconciliation.


CCS recognizes that Residential Schools and other acts of colonization have resulted in broad inequities for Indigenous people in Canada, and that these inequities create significant and unique barriers for indigenous children, families and community trying to access services. As a multi-faceted agency advocating for services which are inclusive and accessible to all community members, CCS acknowledges it has a responsibility to work towards reconciliation with the Indigenous community.

CCS commitments

As a Society

Make land acknowledgements on CCS written documentation and at CCS meetings and hosted events

Incorporate work with a focus on reconciliation into the Society’s strategic plan

Continue to build relationships with other organizations and associations with a focus on Indigenous populations, and harness these relationships to assist CCS, staff and Society members in working towards reconciliation

Supports for Staff and Board Members

Provide continuing education opportunities that focus on cultural safety and reconciliation

Share resources with staff and Board through CCS ‘Connect’ Intranet with a focus on reconciliation (e.g. –statement of reconciliations and reconciliation plans, strategic plan, land acknowledgments, relationships with Indigenous communities.


We would like to acknowledge that we are on Ktunaxa ʔamakʔis, the territory of the Ktunaxa people